Supply Chain
Collecting DPP Data From Suppliers
A practical process for collecting Digital Product Passport data from suppliers — request templates, prioritisation, response-rate tactics and validation.
In DPP projects the largest line in both budget and schedule is not software but collecting data from suppliers. Half of them will not answer the first request, and some answers will be incomplete. The good news: response rates respond strongly to process design.
A five-step process
1. Prioritise
Not every line in your bill of materials matters equally. Apply three filters: regulatory necessity, contribution to the result (the 80% of carbon), and supplier criticality.
2. Build the request template
One page, an explanation per field, an example answer and a deadline. Make fields coded wherever possible; free text is both error-prone and untranslatable. See DPP data fields.
3. Choose the channel
Email plus a spreadsheet is the usual start. Past 50 suppliers, a portal significantly reduces the chasing burden. See starting DPP with spreadsheets.
4. Follow up
First reminder at 7 days, second at 14. Hand non-responders to the procurement team — a commercial relationship beats a technical email.
5. Validate
Before accepting data: unit checks, logic checks (do shares total 100%?), document checks (is the certificate still valid?). See DPP data quality management.
Tactics that raise response rates
- Keep it short. Every extra field costs responses.
- Explain why. "Our access to the EU market depends on this" works.
- Say what you will do with it. State whether the data becomes public or stays restricted. See protecting trade secrets.
- Ask in their language. A local-language form measurably improves responses.
- Reward early answers with preferred supplier status.
A typical request template
| Field | Type | Mandatory |
|---|---|---|
| Material name and code | Coded | Yes |
| Country of origin | ISO 3166 | Yes |
| Production facility | GLN or name + address | Yes |
| Recycled content share | Number + type | Conditional |
| Hazardous substance declaration | Yes/no + list | Yes |
| Certificate number and validity | Text + date | Conditional |
| Carbon footprint | Number + method | Conditional |
When supplier data does not arrive
- Build a temporary baseline with secondary data and mark the field as estimated.
- Investigate alternative suppliers.
- Make the data clause a condition at contract renewal.
Never publish an unevidenced value as if it were confirmed.
Frequently asked questions
My supplier refuses on trade-secret grounds.
Narrow the request: ask only for the field that must be declared, not the full formulation. A confidentiality agreement plus a commitment to keep the data in a restricted tier resolves most resistance.
Can I contact tier-2 directly?
Usually you have to go through tier-1; direct contact can create commercial sensitivity. See tier-2 and tier-3 transparency.
How long does it take?
A typical first round takes three to nine months, which is why waiting for the delegated act means being late. See a 12-month roadmap.


